The scope of any and projects, including all deliverables and timelines, will be clearly defined and agreed upon before work begins. Basch Solutions will make every effort to meet the specified deadlines and deliver the project as agreed. Any changes to the project scope or additional requests may incur additional costs and will be subject to a new agreement.
Clients are expected to provide all necessary materials, feedback, and approvals in a timely manner to ensure the smooth progress of the project. Delays in providing required information or feedback may result in project delays for which Basch Solutions is not responsible.
All custom websites designed and developed by Basch Solutions are final sale. We do not offer partial, full or pro-rated refunds for any completed work or work in progress, as our services are customized and tailored to each client’s specific needs.
All annual hosting payments are made to commence the hosting year. If a client wishes to leave throughout the hosting year, a pro-rated refund can be requested 30 days prior to cancellation.
All hosting accounts will automatically renew monthly or annually. Any cancellation requests can be made up until the renewal period.
Once a custom design and/or development project has commenced, cancellations are not permitted. Our commitment to delivering high-quality, personalized web solutions requires a full investment of our time and resources. By proceeding with our services, you acknowledge and agree to these terms. If you have any questions or need further clarification, please feel free to reach out to our team with any concerns.
For any questions or further clarification regarding our Fulfillment Policy, please contact our support team at billing@baschsolutions.com.
By engaging with Basch Solutions, you agree to the terms outlined in this Fulfillment Policy.
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